Expert Bicycle Repair in Heaton
Professional service, fair pricing, personal attention
Book Your Appointment This Week
Same-week appointments available. No waiting lists, no delays — get your bike fixed when you need it.
- Appointments within 48 hours
- Flexible scheduling
- Personal attention
Real-Time Availability
Book your appointment directly via Bikebook to see real-time availability
Check AvailabilityMonday - Friday availability
Steel Town Cycles stands out from the competition with unmatched expertise, customer care, and peace of mind guarantees.
12+ Years Experience
Over a decade of expertise working on everything from vintage road bikes to the latest e-bikes
30-Day Warranty
All repairs guaranteed. If anything goes wrong, we fix it free of charge
E-Bike Specialist
Certified on all major brands: Bosch, Shimano, Yamaha, and Brose systems
Appointment-Only
No queues, no rush. Your bike gets the personal attention it deserves
Our Service Tiers
Choose the service level that fits your needs. All repairs come with a 30-day warranty.
Bronze Service
Clean & Adjust
£40
Turnaround: 1-2 days
- Safety check - All fixings checked and secured as required
- Gear & brake adjustments
- Tyre pressure check & inflate
- Safety issue advisory
- Frame, fork & wheels wipe down
Silver Service
Comprehensive
£70
Turnaround: 3-4 days
- Everything in Bronze, plus:
- Full gear service with stainless steel gear cable replacement
- Full mechanical brake service with cable replacement
- Chain, cassette & chainring wear check - replacement advised
- Headset & bottom bracket inspection
- Wheel truing as required
- Cleaning: Detailed wash, dry & drivetrain re-lube
Gold Service
Overhaul
£100
Turnaround: 4-8 days
- Everything in Silver, plus:
- Headset service - greased and repacked (additional cost for cartridge headset/bottom bracket bearings)
- Wheels trued, tension checked
- Wheel hub service including loose ball bearings (cartridge bearings at additional cost)
- Full drivetrain degrease, clean and re-lube
- Cleaning: Full bike clean including polish
Refer a Friend & Save
Get 10% off your next service when you refer a friend who books with us!
Your friend gets a warm welcome, and you get a discount on your next appointment. Everyone wins!
E-Bike Diagnostics & Service
Full diagnostic and service for all major e-bike brands (Bosch, Shimano, Yamaha, Brose)
Legal bikes only: UK road-legal e-bikes (max 250W, 15.5mph assistance)
Custom Builds
Component sourcing and custom bike builds to your specifications
Bring Your Own Parts
I can fit parts you supply for a small labor charge (typically £10-20 depending on complexity)
Express Service
Same-day repairs available for simple jobs (subject to availability)
Additional Work & Estimates
During your appointment, I'll inspect your bike and advise on any additional work needed beyond your chosen service tier. All additional work will be estimated and quoted before proceeding. You'll have full transparency on costs before any extra repairs are completed.
About Your Mechanic
Jonathan — Cytech Technician
With over 12 years of experience, I've worked on everything from vintage road bikes to the latest e-bikes. My Cytech certification means your bike is in qualified, professional hands.
I specialise in complex drivetrain work and e-bike diagnostics, but I'm equally happy doing a simple tune-up to keep your daily commuter running smoothly.
I operate by appointment only because I believe every bike deserves personal attention. When you book with me, you're not just another ticket in a queue — you're getting a dedicated service from someone who genuinely cares about getting it right.
When I'm not in the workshop, you'll find me cycling around Northumberland and County Durham.
What Our Customers Say
5.06 Google ReviewsClick to see all reviews"Brilliant service from Jonathan. He serviced both my Brompton and my touring bike, and both came back running like new. Really knows his stuff, especially with the Brompton — not many mechanics are confident with folding bikes. Fair prices too. Highly recommend!"
Rhiannon Griffiths
"Jonathan serviced both the kids' bikes and my own. He was really thorough, explained everything he'd done, and the prices were very reasonable. Great to have a proper bike mechanic locally in Heaton. Will definitely be back!"
Ashleigh McDonald
"Had a Bronze service done on my commuter bike. Really competitive price and the bike feels so much better. Jonathan spotted a couple of things I hadn't noticed and gave me honest advice without trying to upsell. Top service."
Andy A
Latest from the Blog
Musings of a bicycle mechanic and occasional cyclist — stories, tips, and honest reflections from the workshop.
A Look Back to the Beginning
Reflecting on the journey so far — from taking the leap into self-employment to building Steel Town Cycles into what it is today. An honest look at the highs, the lows, and everything in between.
Finding the Optimism Again
Starting the year at a low point, but seeing a chink of sunlight under the heavy clouds. A personal reflection on pushing through the tough times and finding renewed energy for the road ahead.
Reviving My Passion: A Journey into Cycle Repairs
After nearly three years of enforced hiatus, I'm back doing what I love — fixing bikes. A stripped-down offering embracing the core of what makes this work so rewarding.
Seasonal Maintenance Guide
Keep your bike in top condition year-round with our recommended seasonal maintenance schedule
Spring
Post-Winter Refresh
- Full drivetrain clean
- Brake pad check
- Cable inspection
- Tyre condition check
Summer
High-Mileage Care
- Chain wear check
- Gear indexing
- Wheel truing
- Brake adjustment
Autumn
Winter Prep
- Mudguard fitting
- Light check
- Tyre upgrade
- Full service recommended
Winter
Salt & Corrosion
- Anti-corrosion treatment
- Cable replacement
- Bottom bracket check
- Deep clean
Monthly Checks (DIY)
- Tire pressure
- Brake function
- Chain condition
- Cable tension
- Light inspection
Professional Services
- Quarterly tune-ups
- Every 500-1000 miles
- Annual Gold Service
- E-bike diagnostics
Frequently Asked Questions
Get in Touch
Have a question or want to discuss your bike's needs? Send me a message and I'll get back to you.
Location
5 Heaton Grove, Heaton
Newcastle upon Tyne NE6 5NN
Appointment-Only Service
Monday - Friday availability
Book via Bikebook for real-time slots